Terms of Service
Last updated: September 5, 2026
Overview
Welcome to LumiPaw. The terms “we,” “us,” and “our” refer to LumiPaw. We operate this online store and website to provide products, information, content, tools, and related services to our customers. Our store is powered by Shopify.
By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service and the policies referenced here, including our Privacy Policy, Returns & Refunds Policy, and Shipping & Delivery Policy.
1. Eligibility and Account Information
You must be at least the age of majority in your place of residence, or use the store with the permission of a parent or legal guardian. Any information you provide when using our store must be accurate, current, and complete. You are responsible for keeping your account credentials secure.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, colors, dimensions, and other details accurately. Actual appearance may vary depending on lighting, screen settings, manufacturing tolerances, or product updates. We may modify or discontinue products, descriptions, or availability at any time without prior notice.
3. Orders
Submitting an order is an offer to purchase. We may accept, decline, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product unavailability, or payment issues. An order is considered accepted once payment has been processed and we confirm the order.
Please review your order carefully before submitting it. Cancellation requests are handled in accordance with our Shipping & Delivery Policy.
4. Prices, Payments, and Taxes
Prices, discounts, and promotions may change without notice. The amount charged is the amount shown at checkout when the order is placed. Applicable taxes, shipping fees, customs duties, or import charges may be added depending on the destination and applicable law.
You agree to provide valid and authorized payment information and to pay all charges associated with your order.
5. Shipping and Delivery
Delivery dates are estimates unless we expressly state otherwise. Carrier delays, customs processing, weather, peak-season volume, address issues, and other events outside our reasonable control may affect delivery. Please review our Shipping & Delivery Policy for current processing and transit estimates.
6. Returns and Refunds
Returns, exchanges, and refunds are governed by our Returns & Refunds Policy. Please review that policy before returning any product.
7. Intellectual Property
Unless otherwise stated, the content on this website—including brand names, logos, text, graphics, product photography, videos, page layouts, and other materials—is owned by or licensed to LumiPaw and is protected by applicable intellectual property laws. You may use the website for personal, non-commercial shopping purposes only.
8. Third-Party Services and Links
Our store may use or link to third-party services, applications, payment processors, social platforms, or websites. Those services are governed by their own terms and privacy practices. We are not responsible for third-party websites or services that we do not control.
9. Relationship with Shopify
Shopify provides the ecommerce platform that enables us to operate this store, but purchases made from LumiPaw are transactions directly between you and LumiPaw. Shopify is not the seller of LumiPaw products.
10. Privacy
Our collection and use of personal information is described in our Privacy Policy. Shopify may also process information in connection with hosting and operating the ecommerce platform.
11. Reviews, Feedback, and User Content
If you submit a review, comment, image, suggestion, or other content to us, you confirm that you have the right to provide it and that it does not violate the rights of any other person. You grant LumiPaw a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and adapt that content for operating and promoting our business, subject to applicable law.
12. Errors and Inaccuracies
From time to time, the website may contain errors or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or other information. We reserve the right to correct such information and, where legally permitted, to cancel or adjust affected orders.
13. Prohibited Uses
You may not use the website for unlawful purposes, interfere with its security or operation, introduce malicious code, attempt unauthorized access, misuse another person’s information, infringe intellectual property rights, or engage in fraudulent or abusive activity.
14. Disclaimer
Except where required by law, the website and its services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
15. Limitation of Liability
To the fullest extent permitted by applicable law, LumiPaw will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or products purchased through it. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
16. Indemnification
To the extent permitted by law, you agree to indemnify and hold LumiPaw harmless from third-party claims arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party’s rights.
17. Severability
If any part of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
18. Changes to These Terms
We may update these Terms from time to time. The current version will be posted on this page with an updated date. Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.
19. Contact Information
Questions about these Terms of Service can be sent to:
LumiPaw
Email: baimatschetter647@gmail.com
Phone: +1 302-259-8170
Business address: [PLEASE ADD YOUR BUSINESS ADDRESS]