Privacy Policy
Last updated: September 5, 2026
LumiPaw operates this store and website to provide products, information, customer support, and related ecommerce services. Our store is powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, create an account, subscribe to communications, or otherwise contact us.
Personal Information We Collect
Depending on how you interact with LumiPaw, we may collect:
- Contact details such as your name, email address, phone number, billing address, and shipping address.
- Order and transaction information, including products viewed, added to cart, purchased, returned, or canceled.
- Payment-related information processed by Shopify and authorized payment providers.
- Account information, preferences, and settings.
- Messages, support requests, reviews, or other communications you send to us.
- Device, browser, IP address, cookie, and website usage information.
How We Collect Information
We may collect information directly from you, automatically through our website and cookies, from Shopify and service providers that support our store, and from advertising, analytics, or business partners where permitted by law.
How We Use Personal Information
We may use personal information to:
- Process payments, fulfill orders, arrange shipping, and provide order updates.
- Manage accounts, returns, refunds, and customer support.
- Operate, personalize, maintain, and improve our website and services.
- Detect fraud, misuse, security threats, or other harmful activity.
- Send marketing or promotional communications where you have consented or where otherwise permitted by law.
- Comply with legal obligations and enforce our policies.
How We Disclose Personal Information
We may share information with Shopify, payment processors, shipping and fulfillment providers, customer service providers, analytics providers, marketing partners, cloud and IT providers, and other vendors that help us operate the store. We may also disclose information where required by law, to protect our rights, or in connection with a business transfer.
Shopify
Our store is hosted by Shopify. Shopify processes information about your use of our store in order to provide and improve its ecommerce services. Information may be processed in countries other than the country in which you live. You can learn more through Shopify’s consumer privacy materials.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to remember preferences, keep the shopping cart functioning, understand website traffic, support analytics, prevent fraud, and provide relevant advertising. Depending on your location, you may have choices about non-essential cookies through the consent tools available on our website or your browser settings.
Marketing Communications
You can unsubscribe from promotional emails at any time using the unsubscribe link in the message. Even if you opt out of marketing, we may still send transactional or service messages relating to your orders, account, returns, or customer support.
Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy and security practices are governed by their own policies, and LumiPaw is not responsible for services we do not control.
Children's Privacy
Our services are not intended for children under the age at which a person can legally consent to the processing of personal information in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.
Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and in some locations you may have rights to object to or restrict certain processing or to opt out of certain targeted advertising or data sharing. We may need to verify your identity before completing a request.
International Data Transfers
Because Shopify and some of our service providers operate internationally, personal information may be transferred to and processed in countries outside your place of residence. Where required, appropriate legal safeguards will be used for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. The revised version will be posted on this page with a new “Last updated” date.
Contact
If you have questions about this Privacy Policy or want to exercise a privacy right, contact us:
LumiPaw
Email: baimatschetter647@gmail.com
Phone: +1 302-259-8170
Business address: [PLEASE ADD YOUR BUSINESS ADDRESS]